⁠With 8 years of experience in the automotive industry, I have developed a strong understanding of the luxury car market, combining technical knowledge with a passion for delivering exceptional customer service. My career began at BMW, where I spent 2.5 years as a Vehicle Damage Assessor before progressing to a Senior Service Advisor role at BMW. These experiences gave me a valuable insight into all aspects of the automotive industry, from vehicle condition and technical expertise to customer care and aftersales support. I then progressed into vehicle sales at Mercedes-Benz, where I spent 3 years developing my sales experience, building lasting customer relationships and helping clients find the right vehicle to suit their needs.