
Ellen
Aftercare Director
English
About
Before moving to Dubai, I spent 10 years working with Lexus in Canada, gaining deep experience in customer service and operations. My passion has always been about creating smooth, hassle-free experiences for customers, ensuring they feel supported long after their purchase.
At Alba Cars, I lead the Aftercare team to make sure every customer gets the best post-purchase support. Whether it’s answering questions or assisting with aftercare services, I take pride in making sure our customers feel valued and taken care of every step of the way.